These terms apply when you use Fives Dev services or submit a request through this website.
Our services
We provide support with CVs, application assistance, iPhone repairs, website projects and access to helpful resources. The exact scope, price and timeframe for a paid service will be confirmed with you before work begins.
Your responsibilities
You must provide accurate information and only submit documents or content that you have the right to share. University applications remain your responsibility; acceptance, funding and institutional decisions are never guaranteed.
Payments
Quoted prices are in South African Rand unless stated otherwise. For services requiring payment, work starts once the agreed payment or deposit has been received and verified. Please use the provided reference when making an EFT payment.
Tech Store orders
Devices are tested and cleaned before dispatch and listed in very good condition. Each listing gives the device specifications. Review the listing and contact us to confirm any details that matter to you before ordering.
After placing an order, pay by EFT to the FNB or Capitec account shown on the order page and use your order number as the payment reference. We send an order confirmation email and a further email when payment is verified. You may email proof of payment to payments@fivesdev.co.za and include your order reference to help us identify your payment. We dispatch after payment has been verified.
Enter your delivery address during checkout. The delivery fee is shown before you pay. Delivery usually takes 5 to 7 working days.
Tech Store warranty and returns
Each device includes a 2-month Fives Dev warranty. If a device is not as described, contact us within 7 days of delivery to arrange a return for a refund or exchange. These store policies do not limit any rights you have under applicable consumer law.
Revisions and repairs
Website revisions and delivery dates are based on the package or proposal agreed with you. Repair prices are estimates until the device has been assessed; additional faults or parts may change the final quote. No repair proceeds without your approval.
Refunds and cancellations
If you need to cancel, contact us as soon as possible. Refund eligibility depends on work already completed, time already reserved and any third-party costs. We will explain the position fairly before processing any refund.
Limitation of liability
We take reasonable care in providing our services, but cannot be responsible for third-party websites, university decisions, course providers, courier delays or losses outside our reasonable control.
Contact
Questions about these terms can be sent to info@fivesdev.co.za.